FAQ

How long does it take to get my order? Production takes 2-4 business days (since each item is made fresh just for you!), then shipping is 3-7 days within the US and 7-21 days internationally.

Do you offer free shipping? Yes! Free shipping on all US orders over $50. International shipping rates are calculated at checkout.

Can I return or exchange items? Absolutely! You have 30 days from delivery to let us know if something isn't right. Just contact us through our Contact Us page to get started.

What if there's an issue with my personalization? We'll reach out via email (and text if you provided your phone number) before printing to make sure everything looks perfect.

What if my order arrives damaged or incorrect? Contact us right away! We may ask for a photo to help resolve it quickly, and we'll make it right.

Do you ship internationally? Yes! We ship worldwide. International orders take 7-21 business days and shipping costs are calculated at checkout.

Can I change or cancel my order? Since we start production quickly, contact us ASAP through our Contact Us page. We'll do our best to help if your order hasn't started printing yet.

What's your return policy for personalized items? Personalized items can only be returned if there was an error on our end. Orders with incorrect personalization provided by the customer aren't returnable.

Questions not answered here? Hit up our Contact Us page—we're always happy to help!